Regional People; Culture Business Partner Generalist – World Vision Kenya
Job Purpose
To provide comprehensive People & Culture (P&C) support across the East Africa Regional Office and Field Offices, driving strategic and operational HR solutions encompassing compliance, risk management, HR systems and digitalization, talent acquisition, compensation and benefits, employee relations, and international assignee support.
Roles & Responsibilities
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P&C Compliance & Risk Management: Implement global and regional P&C operational effectiveness projects, manage HR risks through scheduled and unscheduled audits, maintain updated policies aligned with international standards and local labor laws, and provide expert HR guidance to line managers.
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HR Systems, Tools & Platforms: Serve as the regional point person for HRIS (including Workday), lead regional digitalization processes, oversee comprehensive HR data management and analytics, and drive continuous process improvements.
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Talent Acquisition, Onboarding & Offboarding: Manage end-to-end recruitment, selection, onboarding, and induction programs for regional staff; oversee the offboarding process including exit interviews; and ensure field office alignment with global talent standards.
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Compensation, Benefits & Payroll: Coordinate competitive C&B initiatives, conduct market remuneration research, manage end-to-end regional payroll processing, and oversee medical, group personal accident (GPA), group life assurance (GLA), and pension schemes with service providers.
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Employee Relations & Support: Coordinate timely investigations into grievances and disciplinary issues, facilitate mediations, conduct Code of Conduct sensitizations, and act as the focal point for reporting and managing workplace allegations.
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International Assignee Support: Facilitate work permit applications and renewals, maintain resident permit databases, monitor regulatory changes regarding immigration, and act as the liaison point with the Ministry of Foreign Affairs and immigration authorities.
Qualifications
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Minimum University degree in Human Resource Management or a related discipline from a recognized institution.
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Master’s degree and/or generalist/specialized professional HR certification/membership in a recognized professional HR body are considered distinct advantages.
Skills, Experience & Competences
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Minimum of 5+ years of broad human resources management experience in a relatively large, complex, and busy multicultural environment, ideally within an international NGO.
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Prior experience in a management or supervisory role with strong critical thinking, problem-solving, and negotiation capabilities.
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Extensive technical experience in HR compliance, risk management, process improvement, HRIS platforms (such as Workday), talent acquisition, payroll management, and HR analytics.
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Thorough working knowledge of local and international labor legislations and statutory requirements.
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Excellent cross-cultural sensitivity, communication, and interpersonal skills, with a strong customer-service orientation and willingness to travel domestically and internationally up to 10% of the time.