Technology Performance Manager – KCB Bank Kenya
Job Purpose
To support the Group Technology strategic planning, performance management, and execution processes by tracking KPIs, analyzing operational data, and partnering with unit leaders and subsidiaries to drive technology strategy alignment and delivery.
Roles & Responsibilities
-
Strategic Planning & Consolidation: Support group technology strategic planning, manage template dissemination and engagement meetings, and assist in cascading approved plans and reviewing monthly performance against targets.
-
Performance Management & Reporting: Track and measure KPIs across monthly, quarterly, and annual intervals; prepare executive performance packs, commentary, and variance insights for directors and governance bodies.
-
Strategy Execution & Initiative Tracking: Oversee technology strategy execution in coordination with unit leaders and subsidiaries; validate, size, and track strategic initiatives; and support work stream leads on successful delivery.
-
Data Analysis & Operational Review: Engage regularly with technology units to review operational performance and system stability; interpret data to determine root causes of past performance; and inform cost and operational recommendations.
Qualifications
-
Bachelor’s degree in Information Technology, Business Administration, or a related field (Master’s Degree in Business Administration preferred).
Skills, Experience & Competences
-
Minimum of 5 years of overall professional experience in a relevant corporate environment.
-
At least 3 years of specialized experience in financial analysis and performance management.
-
Proven technical expertise using data analytics tools and business intelligence platforms (e.g., EDWH, SQL, SAP BI, Power BI).
-
Demonstrated experience in stakeholder management, cross-functional collaboration, and executive reporting.
-
Strong analytical thinking, data interpretation, and problem-solving skills.