General Manager: Corporate Services – Kenya Railways
Job Purpose
To provide strategic leadership, executive direction, and overall management for the Corporate Services Department—encompassing Human Resources, Insurance, Administration, and ICT functions—to ensure operational excellence, regulatory compliance, strategic alignment, and optimized resource utilization across the organization.
Roles & Responsibilities
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Managerial & Strategic Leadership: Spearhead the development and execution of organizational policies, strategic plans, and performance management systems; align HR, administration, insurance, and ICT strategies with overall business objectives; and foster a cohesive, high-performance, ethical culture.
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Human Resources, Talent & Employee Relations: Lead talent management, succession planning, leadership development, reward and benefits administration, employee relations, welfare, and occupational health and safety (OHS) initiatives to attract, nurture, and retain a motivated workforce.
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Operational & Administrative Management: Oversee day-to-day administrative functions, fleet management, asset management, corporate culture change strategies, facilities and property management, cleaning, garbage collection, pest control, and board paper preparation.
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ICT & Innovation Strategy: Oversee the efficient delivery of technology-related services and IT infrastructure; spearhead process automation, digitization, and continuous business process improvement to drive operational efficiency.
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Risk, Compliance & Insurance Management: Lead risk management execution, internal controls, corruption prevention strategies, corporate governance principles, and comprehensive insurance programs to minimize organizational exposure to losses.
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Financial & Budgetary Control: Manage departmental budgeting, expenditure approvals, procurement and assets disposal plans, resource mobilization, and accountability for all resources within the Corporate Services Department.
Qualifications
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Master’s degree in a relevant field from a reputable institution.
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Bachelor’s degree in Commerce, Business Administration, Public Administration, Human Resource Management, ICT, Social Sciences, or an equivalent qualification from a recognized institution.
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Relevant professional qualification and active membership in a recognized professional body, accompanied by a valid practicing certificate.
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Certificate in a Strategic Leadership Course lasting not less than four (4) weeks.
Skills, Experience & Competences
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Minimum of 15 years of working experience, with at least 5 years served in a senior management position within a State Corporation, public service organization, or reputable private sector entity.
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Exceptional leadership, strategic management, visionary, and change management skills.
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Strong financial management, planning, analytical, and problem-solving capabilities.
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Advanced negotiation, arbitration, stakeholder management, interpersonal, and communication skills.
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Demonstrated emotional intelligence, creativity, innovation, networking, and effective time-management abilities.